Internet & Mobile

2024  |  2023

Weekday (Monday-Friday) time spent on Internet

None, less than 1 hour, 1 to less than 2 hours, 2 to less than 3 hours, 3 or more hours

• 6 AM to 10 AM
• 10 AM to 3 PM
• 3 PM to 7 PM
• 7 PM to 12 AM
• 12 AM to 6 AM

Weekend (Saturday, Sunday) time spent on Internet

None, less than 1 hour, 1 to less than 2 hours, 2 to less than 3 hours, 3 or more hours 

• 6 AM to 12 PM
• 12 PM to 6 PM
• 6 PM to 12 AM
• 12 AM to 6 AM 

Internet on Any Device Quintiles (Sum of hours spent on Internet in a typical week)

• Quintile 1 (Highest)
• Quintile 2 (2nd Highest)
• Quintile 3 (Middle)
• Quintile 4 (2nd Lowest)
• Quinitle 5 (Lowest)

Internet on a Mobile Device Quintiles (Sum of hours spent online on a mobile device)

• Quintile 1 (Highest)
• Quintile 2 (2nd Highest)
• Quintile 3 (Middle)
• Quintile 4 (2nd Lowest)
• Quinitle 5 (Lowest)

Internet on Social Media Quintiles (Sum of hours spent online on social media)

• Quintile 1 (Highest)
• Quintile 2 (2nd Highest)
• Quintile 3 (Middle)
• Quintile 4 (2nd Lowest)
• Quinitle 5 (Lowest)

How often do you typically use the Internet for health or wellness purposes?

• More often than once a day
• Once a day
• 4-6 times a week
• 2-3 times a week
• Once a week
• 2-3 times a month
• Once a month or less
• Never

Website Monthly Visitors (Multi-Platform)

In the last 6 months, which of these websites/apps have you visited for any reason?

• amazon.com
• cdc.gov
• clevelandclinic.org
• cookinglight.com
• delish.com
• drugs.com
• everydayhealth.com
• facebook.com
• glamour.com
• goodrx.com
• google.com
• health.com
• healthcare.gov
• healthcentral.com
• healthgrades.com
• healthline.com
• instagram.com
• linkedin.com
• livestrong.com
• mayoclinic.org
• medicalnewstoday.com
• medicinenet.com
• medscape.com
• nih.gov
• pinterest.com
• redditt.com
• self.com
• sharecare.com
• snapchat.com
• tiktok.com
• tumblr.com
• twitter.com
• verywellhealth.com
• webmd.com
• whattoexpect.com
• wikipedia.org
• yahoo.com
• youtube.com

Website Visitation Frequency (Multi-Platform)

On average, how often do you visit these websites/apps for any reason?

• Daily
• Weekly
• Monthly

Do you own or currently use a cellphone?

Is your cell phone a smartphone?

Which of the following devices do you own or regularly use?

• Desktop or Laptop PC
• Gaming Console (e.g., PlayStation, Xbox)
• Media streaming device (e.g., Amazon Fire TV, Apple TV, Roku)
• Tablet (e.g., iPad, Amazon Fire)
• Television
• Smart TV/Internet-enabled TV
• Smart speaker (e.g., Amazon Echo, Google Nest)
• Wearable fitness tracker, activity band or clip-on (e.g., Fitbit, Amazfit Band)
• Smartwatch (e.g., Apple Watch, Samsung Galaxy watch)
• None of these

How do you typically use your smart speakers (e.g., Amazon Echo, Google Nest, etc.)?

• Ask general questions or play games (e.g., sports scores, history, trivia, jokes, etc.)
• Ask health-related questions (e.g., find a doctor or clinic, how to treat a condition, etc.)
• Check the weather
• Follow the news
• Listen to music, streaming radio, audiobooks, or podcasts
• Make calls
• Online shopping
• Set general reminders/alarms
• Set health-related reminders (e.g., take medication, refill prescriptions, doctor appointments)
• Smart home commands (e.g., control lights, security, thermostat)
• Other ways

On average, what percentage of the time you spend on the Internet is done using a mobile device (smartphone or tablet)?

• 0-100%

On average, what percentage of the time you spend on the Internet is spent on social media (e.g., Facebook, Instagram, Twitter)?

• 0-100%

Which of the following topics do you regularly research, follow, or read about online (e.g., going to specific websites/apps, online search, podcasts, etc.)?

• BIPOC (Black, Indigenous, People of Color) news and lifestyle
• Career/Job search
• Celebrity news and interviews
• Environmental news/issues
• Family history/Genealogy
• Fashion/Beauty
• Finance/Economy
• Fitness/Exercise
• Food (cooking, recipes, dining out, etc.)
• Healthy lifestyle
• Hobbies/Crafts
• Home improvement
• LGBTQIA+ news and lifestyle
• Movies/TV programs
• Music
• Parenting
• Politics
• Real estate/House hunting
• Religion/Spirituality
• Science/Nature
• Sports
• Technology
• Vacation/Travel
• Video games/Gaming
• None of these

In the last 30 days, which of these general online activities have you done using a computer or mobile device (smartphone or tablet)?

• Caught up on news
• Caught up or posted on a social network (e.g., Facebook, Twitter)
• Checked the weather
• Watched video clips (e.g., youTube)
• Used a voice assistant on your mobile device (e.g., Siri, Google Assistant)
• None of these in last 30 days

In the last 30 days, what devices did you use for each of these online activities?

• Desktop or Laptop PC
• Mobile device

In the last 30 days, what types of health-related activities have you done using a computer or mobile device (smartphone or tablet)?

Condition/Treatment Related
• Looked for information about a particular health condition
• Researched or read reviews of medications or types of treatments
• Researched symptoms I/someone else was experiencing
• Looked for other opinions/options after a doctor's diagnosis or treatment advice
• Scanned a QR code to access condition, treatment, or other health information

Doctors/Health Services
• Looked for a doctor
• Looked for information about pharmacies, hospitals, treatment centers, urgent care or surgery centers
• Read reviews of doctors or other healthcare professionals
• Used a patient portal to access health records, view test results, communicate with a healthcare provider, etc.

Shopping
• Compared prices of medications or other health products or services
• Purchased medications or other health products or services
• Refilled a prescription online

Internet/Social Media/Lifestyle
• Looked for healthy recipes or other healthy lifestyles information
• Read about others' experiences with conditions, medications or treatments
• Tracked diet/exercise
• Watched online videos to learn more about symptoms, conditions or treatments


• Other health-related activity

In the last 30 days, what devices did you use for each of these online activities?

• Desktop or Laptop PC
• Mobile device

What types of health-related mobile apps have you used in the last 6 months?

HEALTH CONDITIONS
• Blood sugar or diabetes
• Health testing/tracking tools (e.g., pulse, blood pressure)
• Specific ailment education or support
• Symptom checker
DIET & EXERCISE
• Calorie counter/Diet tracker
• Exercise/Fitness
• Healthy recipes/Nutrition
MEDICAL PROFESSIONALS & INSURANCE
• Doctor locator
• Patient portal
• Telemedicine/Telehealth
• Insurance provider
• Pharmacy
MEDICATION
• Drug or general health reference tool
• Pill reminder/Medication tracker
GENERAL HEALTH/WELLNESS
• Sleep tracker
• Stress/Relaxation/Meditation


• Other health-related app

How much do you agree or disagree? 

Agree a lot, Agree a little, Neither agree nor disagree, Disagree a little, Disagree a lot

• I am comfortable registering on a website which consistently offers useful information about my particular health condition
• I am more comfortable talking about health and wellness concerns online than I am face-to-face
• I am more likely to visit a health website that was recommended by my doctor or that I saw in my doctor's office
• I am very cautious about which websites I access for health and wellness information
• I feel health and wellness advertising on the Internet is trustworthy
• I feel the Internet is a good way to confirm a diagnosis
• I refer my friends to certain websites I find helpful
• I trust the medical information other people share on social media
• I typically conduct research online prior to a doctor's appointment
• Researching online gives me confidence to speak knowledgeably about a medical condition
• The Internet is the first source I turn to when researching health and wellness

Go to all Attitudes & Opinions

How much do you agree or disagree?

Agree a lot, Agree a little, Neither agree nor disagree, Disagree a little, Disagree a lot

• I am concerned about my personal health and fitness data being securely stored online
• I believe there are mobile apps available that would improve my current health
• I believe a wearable fitness tracker that connects to my mobile device or the Internet would make it easier to track my diet and exercise
• I would be willing to use a mobile app recommended to me by my doctor
• Using a home-based or mobile monitoring device that sends health data (vital signs, blood sugar levels, etc.) to my doctor would help them make better decisions about my health
• Web-connected devices are too complicated to use

Go to all Attitudes & Opinions

How much do you value the following sources of healthcare information?

Very much, Somewhat, Not very much, Not at all

Websites
• Association/non-profit websites (e.g., American Heart Association, Susan G. Komen)
• Diet or Fitness websites
• Drug company/brand websites (e.g., advil.com)
• Drug review/ratings websites (e.g., AskAPatient.com)
• General news websites (e.g., CNN.com, Foxnews.com)
• Government websites (e.g., Center for Disease Control/CDC.gov)
• Health information websites (e.g., WebMD.com)
• Insurance provider websites (e.g., Aetna.com, myCigna.com)
• Search engine results (e.g., Google)
• Social networking sites (e.g., Facebook, Twitter)
• Websites dedicated to a particular health condition

Newsletters/Ads/Other Sources
• Email newsletters
• Online advertisements
• Online communities or support groups
• Online videos (e.g., YouTube)
• Podcasts

Go to all Information Sources